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[Resolved]  Flipkart — Refund not initiated even after 10 days

I have ordered a boxer in Flipkart on 24th Aug, and the product didn't even shipped even after 15 days. So I have cancelled the product on 9th Sep. As per the flipkart message "Your request is being processed. It may take up to 4 hours for your refund(if any) to be initiated".
But I haven't received the amount or any information regarding the refund till now ie., 19th Sep.
I have raised a several tickets for this. the support team keeping on postponing the resolution date. But there is no resolution.
Product Name: JOCKEY Printed Men Boxer
ORDER ID: OD[protected]
Incident: IN[protected]
Incident: IN[protected]
Incident: IN[protected]
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Oct 10, 2022
Complaint marked as Resolved 
Issue has been solved after posting the issue in twitter
Flipkart customer support has been notified about the posted complaint.
Complaint comments 
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Comments

No customer support contacted for this complaint.
Issue has been addressed and solved by social media post(twitter). Of course took 20 days for manual refund
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