Flipkart — Refund not received after cancelation on 14 oct

Address:

F701, Ajmera Stone Park,, 1st Cross Road Neeladri Nagar,, Electronic City Phase1

I have not received refund for a mattress order cancelled on 14 oct amount 12726 inr but the flipkart order page says refund completed. I have called flipkart customer care twice and waited till today 20 oct for refund to be processed. However amount not reflecting in my bank.

Order id : OD[protected]

Faisal Mustaq
[protected]