[Resolved]  Flipkart — Refund of Duplicate payment

This with regards to the double payment done by me for order no OD[protected], wherein I had done the payment initially through paylater mode, then subsequently through COD mode (QR code scanner) during delivery since the consignment was sent under COD.I was assured that the payment will get reversed within 24 hours in my paylater account which has not happened till date. I have raised multiple complaints since 07th oct and have not received any resolution, till date, accept annoying calls from your executives . I just want to reiterate that if the amount in not reversed latest by today evening, I would be constrained to take this matter with the concerned authorities.

Regards
Pradeep
[protected]
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Oct 27, 2021
Complaint marked as Resolved 
I had received a call from one Mr. Rajat claiming to be a senior officer from flipkart and asked me to download an app called Anydesk to get the refund. Since I am very much aware of this remote access app, I refused to do that and disconnected the call. I wonder how come somebody call from Flipkart customer care number and ask to do such things... Now I have my own doubts on the genuinity
Flipkart customer support has been notified about the posted complaint.
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