[Resolved]  Flipkart — refund reference number not valid

Refund money not credited yet
Order an ac trough flipkart before the lockdown and the product was delayed and hence had to cancel because of the lockdown.
Intially the refund amount should be credited on or before april 21st.
So the flipkart agent had told me to reach out bank regarding the reference id.

Bank update..

The reference id 74332740.[protected]
Is not a valid number... There is no transaction happened with that number that is provided.
I never knew flipkart would really cheat on valuable customers
It's become a mental stress for us to get to know what exactly is happening
Now neither of them is supporting
And may i know why is the reference not updated on flipkart app (Screenshot attached). Unlike it's attached for the other cancelled order.
I really have no idea from where the reference id was generated and bank people are saying there is no trasaction happened like that..
I need a permanent fix asap...