[Resolved]  Flipkart — Refund/Replacement not yet done (expected date was 22/08/2014)

Address:

Howrah, West Bengal

Sir, I Bijay Agarwal, ordered a Moto E mobile on flipkart on 18/07/2014 with order ID OD[protected]. The handset was not working properly, so i contacted flipkart within 15- 20 days & i was assured a replacement within a week. I was given a tracking ID WSRP[protected] & a sms to affirm its delivery within 21/08/2014. Since 21/08/2014 daily a new sms would come affirming delivery & pickup with a new date & time. I duly waited all these day at my home leaving all my works aside, but it was of no use. As on today 05/09/2014 the product is not yet delivered to me instead of my repeated call to customer care executives. This has now become a harrassment for me as everyday the courier vendor calls me and ask me to wait at home for the pickup of the default handset. During all these days i had to miss my office & regular Work. They should be made liable to pay for damages & loss caused to me for not replacing the default handset & the unwanted harrassment suffered by me due to the same. Kindly set a way out of this unnecessary trauma asap. Contact No. [protected]