[Resolved]  Flipkart — regarding my order number od[protected]

Address:	Patna, Bihar, 800001
Website:	www.flipkart.com

I have ordered vivo v9 pro on 14th january 2019 under exchange of my old phone. On 16th jan the delivery boy come along with the phone and rejects to take my old phone because the colour was faded. He told that he want a new condition phone. Then i talk to customer care where they told me to send the snapshot of the phone with different angles. After the verification done by the technical team they approved that the old phone is correct for exchange. Today on 18th january again the courier boy come and rejects then he tell me to come to the office there also manager do not follow my mail which i got from flipkart. He told me that he has not got any mail from flipkart. They are just making us trouble and not solving the problem.