[Resolved]  Flipkart — regarding tech visit and replacement of redmi note 5 pro

I received redmi note 5 pro on dated 19 aug via flipcart.
There was issue of difficulty in connecting charger in mobile port.
I submitted request of replacement of same product. On dated 21 aug.
I received call by flipcart and they told me tech visit.
Then i received message trch visit on 23 aug but visit resechudled for today 24 aug.
But still not any visit done.
I am facing so much trouble bcos i am posted as medical officer in kannauj.
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Oct 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 24, 2018
Updated by Bittu boss
Please arrange my exchange as soon as possible regarding mi note 5 pro.
I am posted in kannauj as medical officer.
And i am facing problem in communication with my coligue doctors and my patients due to network problem in my micromax 3g mobile which i am using now. And it is very difficult for me to save lot of aap and data in micromax.
Bcoz i alredy exchanged my mi 4 with note 5 pro.
And i got defected one by flipcart.
I am facing lot of problem .
Its a request please solve as soon ad possible
Aug 24, 2018
Updated by Bittu boss
If flipcart is giving 10 day replacement.
I am not satisfied with product then why replacement is done.
Verified Support
Aug 25, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 04, 2018
Flipkart Customer Care's response
Spoke to customer on [protected], customer wife picked the call and confirmed that issue is resolved. Hence survey pitched and closing the case.
Complaint comments 

Comments

Today again tech visit postponed qithout any reason.

I called several time but technician not receives call.
Then i call customercare they informed me that request is cancilled.
And again request is done.
Next visit by 29 aug.
Whats going on i can't understand.
I[censored] understand then please try to clear.

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