Flipkart — Regarding the Flipkart Pay Later and Customer Support.

I have purchased a TV from using Flipkart Pay Later on 27 of May. In the Next day the Flipkart Given a option to pay the First EMI of May.

I paid the first Emi and the status is updated to payment proccesed.

On 1st June, I'm getting the call, message and the payment due of May.
I tried to payment the amount more time but there was some issue in the App "Something went wrong". I connected may excecutive several time within a month but the issue not resolved. They calculated the overdues of 410 rupees after 5th of June. But I have already paid the first EMI.

On 1st of July. They calculated the full amount of 1 EMI + Dues + Next Month EMI. I again connected to resolved the payment issue and they I was able to do partial payment and completed the half of the payment.

Then again the app started calculating the overdues. But that time i was again getting the "Something Went Wrong" error.

Now. On 15 of July, I was again able to pay the Amount. So, paid all the amount that app was asking for.

Even after that the payment is not updated in the App and they havent resolved any issue. Again app is asking to pay one more EMI.
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46718
    Pending
    0
    Resolved
    25444
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information