[Resolved]  Flipkart — Replacement was not done.. But i have still 5 days for replacement.

Address:Bangalore, Karnataka
Website:flipkart.com

On may 29... I bought a redmi note 4.in that phone a small line in the display.. Then immediately i applied for a return request... The flipkart customer care said that they will call by evening to verify the problem for the return request.. When they called i have said them in detail about the problem. They said some process like factory reset and system update and rejected the approval. And they said if the problem is still available after those processes then we can again apply for replacement. Then they have approved for my return request. And technician came for checking the mobile.. The flipkart technician took photo of the problem and gone. The technician must update the photo of my phone. But he didnt do it. The bangalore flipkart customer care said that the technician will update in 24 hrs. But he didnt update till now. Its has been 3 days... They are saying the same reason for tilll now. I dont know what to do.. Can someone help me to solve my problem.
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Jul 29, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
Customer complained that there is a small line on the display. Provided trouble shooting steps, still not resolved. Arranged technician visit but it was delayed so replacement approved and closing the case
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