Flipkart — Return not completed of detective order

My order # OD[protected] and I raised return request on may 5, 2021 but it's cancelled on 13 may and raised other return request which is cancelled on 21 may due to operational issues and on 21 may raised new return request by mudait tyagi(flipkart executive) and promise that if it's cancelled this time, company provide you full refund that's our promise. I have voice record and send to flipkart but again return cancelled on 28 may.