[Resolved]  Flipkart — return of washing machine against order no.od[protected]

Address:	110093
Website:	www.flipkart.com

This is for your information that I purchased a washing machine from Flipkart against order No.OD[protected] on 18th July which I received on 23rd July, 2018.
After that technician visit on 26th for the installation then he found that machine is damage internally & suggested to us for the replacement.
As per the flipkart policy I have raised return request & refund my money back in original payment mode but suddenly return request rejected on 30th July, 2018. I called to the customer care then they said today technician visited your home and resolved the query. I was surprised that without visiting the site, they mentioned that problem has been resolved.
Again I raised a complaint in flipkart through call to customer care and now again my online status is showing requested further 7 days is showing in online portal
I am very surprised, flipkart is doing this type of casual approach and pethatic services to their valuable customers.
I need my money back & in future, I never to any order to flipkart.
My Name : Naveen Singh Gosain
Mob : [protected]