[Resolved] Flipkart — samsung galaxy j7 2016 phone not delivered on my address

Kumar.hari

from Delhi, Delhi

Address:	Gurgaon, Haryana
Website:	Flipkart customer care toll free no and email

Hi team
I'm ordered two phones in biggmillinions day in same city one is delivered and second is samsung j7 is not displayed. It's is flipkart mistake my is missroute customer care say that wait same day your order deliver on same address.. But i'm surprised today we have received one sms regarding your cash refund underproses and your order cencel, today again call to customer care and he say that re order your phone it means i'm extra paid of 5000...

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Dec 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 06, 2017

Flipkart Customer Care's response We had interacted with the customer, apologised and provided necessary information. hence closing the complaint.

Nov 07, 2017

Updated by Kumar.hari I'm not waiting for apologize. I am waiting for my orde.its your mistake that courier person missrouted the order. I want my order on same amount.other wise I need companstion against the order.

Verified Support

Nov 09, 2017

Flipkart Customer Care's response We had interacted with the customer, apologised and provided necessary information. hence closing the complaint.