[Resolved]  Flipkart — samsung the frame 138cm (55 inch) ultra hd (4k) qled smart tv (qa55ls03rakxxl)

I have ordered this tv on 25/07/2020 paid with my credit card, order was confirmed by flipkart and was under processing then same day by evening i received and email saying due to high demand and limited stock your order has been cancelled. Ok agreed and if i check the product still shows in stock for my pin code 442401 if they don't have stock they shouldn't accept order's. I have placed an order once again and i want them (Flipkart) to deliver my order this time. Please kindly help to get this order delivered.

Old order no : od[protected]
New order no :od[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2020
Flipkart Customer Care's response
Hi, We are sorry to let you know that your order OD[protected] was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 25 Jul 20 and will be reflecting in your credit card by 29 Jul 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.Your understanding is appreciated.
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