[Resolved] Flipkart — sansui 1.5ton split ac

afiyaaslam

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560070
Website:	[email protected]

My name is aslam i purchased a ac my order number is[protected] purchase on 5th october 2017 and installed on 11th october 2017.ac is not working on 22nd october 2017 i complained sansui and also in flipkart. Sansui persons told me i[censored]nauthorised person installed the ac warranty cannot be claimed.. And flipkart send the technician but he told me ac is defective so it is not repaired... Whenever i called the flipkart they told me same story `our team solve the issue next 24hours'... So pls solve this issue... My contact no is [protected]

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Dec 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 15, 2017

Flipkart Customer Care's response We had interacted with the customer as per customers complaint, replacement for the missing product created, hence closing the case.

Verified Support

Nov 19, 2017

Flipkart Customer Care's response Kindly ignore the previous comments, We had interacted with the customer, customer confirmed that the product is been serviced, later he stated that he have another query, customer stated that he wants to add his GST number in the invoice, informed that we do not have such a provision and denied politely. Customer did not have any further queries hence closing the case.