Flipkart — They are not initiating my refund

I am using flipkart since 3 year i used it for my daily needs such as grocery, garments, mobile, electronics etc.
In these year i thought i can trust this and i started putting money in its wallet everything thing was fine but today morning when i tried to login into my account it show me that my account is blocked.
Now there is no way to withdraw my money from the flipkart wallet.
I think that flipkart don't have the right to block it's customers hard earned money illegally.
Email: [protected]@gmail.com
(This is the registered email)
After blocking my account they told me to wait for 72 hr for initiating the refund but it's been 7 day the refund is not been initiated and today i got a response that i have to wait another 72 hr