Flipkart — They delivered me other product rather then the product order

Ramnarayan Sharma

Oct 14, 2021

Website:

Flipkart.com

I had ordered fossil watch from flipkart but they delivered some local brand cheap watch name Rizzly. As ordered got delivered on 3rd october, 2021 after opening order I immediately made complaint to flipkart customer support regarding this and have shared all the details related to images and unboxing video also.
But today return process has been cancelled and they have blocked my flipkart account.
Watch price i got it from flipkart ₹10098+ some flipkart additional coin.
My flipkart order id - 0D[protected]
Please resovle this issue.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2021

Flipkart Customer Care's response Hi,
Greetings from Flipkart. Order ID: 0D[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.

Oct 18, 2021

Updated by Ramnarayan Sharma That resultant high number return has been occured as i have made return request twice and other request were made from your side by your support team.
Kindly resolve this issue.