[Resolved] Flipkart — tv installation pending since 1 week after delivery

[Resolved] Flipkart — tv installation pending since 1 week after delivery

T Tarun Panwar

I got my new television delivered on 17th may 2018, as per product description it should have been installed within 48 hours of delivery. I have contacted their installation partner (Jeves) on multiple times, every time i call jeves they tell me that an engineer is allocated for installation and he will call you, but i didn't receive any call. I decided to raise this with flipkart and i am also getting same replies every time from them."sir, we have escalated your request it will be installed soon, please be patient". It has been over 7 days since the product is delivered and so far i have not received any call or update regarding my installation. Was this information helpful? No (0) Yes (0)
Jun 30, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 26, 2018 Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected] Jun 06, 2018 Updated by Tarun Panwar Hi Flipkart, I've been following up with customer support team for many days. It has been 20 DAYS and my TV is not yet installed, your product page says guaranteed installation within 48 hours. Daily I am talking to flipkart executive and explaining same thing again and again.I've even dropped email to [protected]@flipkart.com and [protected]@flipkart.com Please can someone help me. I think, the way this is going I will miss watching FIFA world cup as I missed Champions league final, IPL final and FA cup final. I hope that below details will help to find the details. email : [protected]@gmail.com Order ID OD[protected] item) Order Date Tue, May 15th '18 12:50 PM Regards, Tarun Panwar
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