Flipkart — Two orders placed differently,but shipped in one

NavamohanReddy Kondati

from Hyderabad, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	www.flipkart.com

I have placed two different orders for redmi mi phone one cost is 6999 and another one cost is 8999 on flipkart.com with my registered mobile [protected].
Today[protected] i got the both orders in one package and with cod amount to pay is rs.15998.
As i dont have enough money now i want to take only one productand cancel the other and i called flipkart to take only one product.
But they are always telling you placed order to same location so they are shipped in same package and only both of them can be delivered or else both of them should be cancelled.
As i wanted both of them to be delivered separately i placed two orders separately with two order numbers, but instead they shipped both the orders in a single package, and instead they are telling me that this is my mistake to place orders to same location... please take action and deliver my phone in separate package.

Was this information helpful?

No (0)

Yes (0)

Flipkart customer support has been notified about the posted complaint.

Oct 27, 2016

Updated by NavamohanReddy Kondati flipkart people are calling me and disconnecting the call without listening to what i wanted to say..are saying money will be refunded and cut the call...the product is not even delivered and didnt even paid the money and i dont understand how will i get the money refunded????

they are doing whatever they want to do and indeed telling me that i made a mistake by placing two different orders to the same address.
they are supporting and telling that seller is right in shipping the two orders with two different order numbers in the same package.