[Resolved]  Flipkart — Unexpected Cancellation

My order number is OD[protected] and I didn’t expect that kind of performance from Flipkart.
My order was supposed to be delivered during office hours by the 16th of October 2021. However, the courier tried to deliver on 15th of October . It was Dusshera and the Office was closed on that day. They gave me a number that didn’t work and eventually, the order got cancelled from Ekart’s side. I talked with your customer service 4 times. They assured me that it was the first delivery attempt and the next two attempts will be done on Monday(18th) and Tuesday(19th) respectively. Today I got a message from Flipkart that the order got cancelled. I have a practical exam coming shortly. I called customer care and they are telling me to purchase it again as the refund is initiated. The price has increased significantly.
Now, what should I do!
Do I pay the extra amount for your mistake!
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Nov 21, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2021
Flipkart Customer Care's response
Hi,
Order ID: OD[protected]
We are sorry to let you know that your order for the product '
ASUS ROG Strix G15 (2021) Ryzen 9 Octa Core R9-5900HX - (16 GB/1 TB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce RTX 3050/144 Hz) G513QC-HN126T Gaming Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 16 Oct 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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