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Flipkart — Unexpected Delay in Delivery and Wasting time

I have placed an order on flipkart for vivo v25 5g phone as pre-book order on 21st August. Expected delivery was 27th Aug but it was not shipped till 27th Aug. later on New date was assigned as 3rd September but i still didnt receive my product. Now again they proposed new date 8th September
Customer care is useless with only one sentence we are sorry for delay but they took no action yet .
Please help me to get my product.
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