I am writing to express my profound disappointment and frustration with the service I have received regarding my recent purchase of an iPhone 14 from Flipkart. It has now been more than two weeks since I placed the order, and the product has not been delivered. Despite numerous attempts to seek assistance, I have yet to receive a satisfactory response or a valid explanation for the delay.
The order in question has been inexplicably stuck at the "motherhub" and does not seem to be making any progress towards delivery. This has left me without a functional phone, and to make matters worse, my card EMI is scheduled to begin soon. Flipkart has offered the option to cancel the order and reorder, but I am extremely dissatisfied with this solution. Reordering the product at the same discounted price is not possible, which puts me at a significant disadvantage.
I have reached out to your customer service through emails, phone calls, and even social media tweets, but I have received no resolution or assistance whatsoever. The only action I have seen from Flipkart is the constant changing of the delivery date on your app, with no real progress or updates on the status of my order.
The inconvenience and stress this situation has caused me are immeasurable, and I have been left without a functioning phone for an extended period, which is affecting both my personal and professional life.
I kindly request that you take my complaint seriously and address this matter promptly. I believe that I am entitled to a resolution to this issue, including a clear explanation of the problem and a definitive delivery date for my order.
I would appreciate it if you could prioritize this matter and ensure that I receive a timely and satisfactory response. Your assistance in resolving this issue is highly anticipated. Was this information helpful? | 
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