[Resolved]  Flipkart — vu uhd tv

Website:Flipkart.com

I had ordered a vu tv from flipkart during the big billion sale and was promised a delivery date of 23rd sep. Come 23rd no delivery was made and i was informed there will be a delay of 1-2 days. I can see that the product has reached my city, i. E. Gandhidham, on 23rd morning but hasn't been delivered as yet. I complained more than a few times on the customer support number but all i receive is them repeating that my product isn't delivered. I was once again promised a date of 28th september but no delivery made till date. Now i receive a call from the back-end office stating that there is no reason for delay/non-delivery and that the order will be cancelled. I understand you're a multi million dollar company and don't care about customers but it is really sad how you treat your customers. Thoroughly disappointed with your services.
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Nov 12, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Oct 09, 2017
Flipkart Customer Care's response
We have interacted with the customer, apologized for the issue, confirmed the delivery and the installation, taken customers feedback and closing the case.
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