[Resolved]  Flipkart — Washing Machine Refund/ Cancellation

I purchased a Samsung 6.5 Kg Fully Automatic Top Loaded washing machine from Flipkart with order id- OD[protected]. DATED – 06/07/2022 worth INR 16, 140. The order was arrived on the very next day i.e. 7/07/2022.

After opening the box, a breakage( crack ) was seen on the left bottom side of the Washing Machine body. Also, the quality of the product also seems to be old and not like a real one. So I didn't share the open box OTP and refused the order.

Disappointingly, till date no no refund or cancellation has been done. I don't want replacement because the seller is sending false damaged products to not only me, many others as well. So kindly provide refund as I cannot trust that seller. Despite many customer care calls, there was not a satisfactory response. The seller IWQNBecommerce has many complaints regarding product quality and dents. Please check on that and refund as soon as possible. It has been 7 days

I hope this issue gets resolved with a proper action being taken against their seller IWQNBecommerce who trick hardworking people into their malicious traps.

Please find the enclosed attachment which has been the same from past 7 days.