[Resolved]  Flipkart — We have received defect product

Address:	530007
Website:	www.flipkart.com

I have purchased in flipkart my od id is od[protected]
But we have received defect item . And also requested to flipkart to replacement my product there are also accepted but with out intimation my request is rejected, cancelled

Hi k.Anusha,

Greetings from flipkart.com!

We've accepted refund request for the following item/s in your order od[protected].

Pickup has been scheduled for the original item/s and refund will be initiated once the pickup is done successfully. Our courier partner will pick the item/s below by thursday, 10 dec'15.
Item qty pickup date
Seller: hotsale4homeappliances


Pureit classic 23 l water purifier


1


Thursday, 10 dec'15

Important things to remember:

Return id for this request is : 38586048

Step 1: ready for pickup
Please ensure that the item/s is ready with original product box, along with all the contents including accessories, price tags, labels, invoice, etc.
Please note that in absence of above courier partner will not be able to do the pickup of original item.
Do not seal the package as the contents will be verified, packed and sealed by our courier executive.

Step 2: verification and handover
Courier partner will verify the contents for return of original item.
On successful verification courier partner will pick the item/s and will give you an acknowledgement slip for the same.
Retain the acknowledgment slip provided to you and make a note of the return id for future reference.

Step 3: refund initiated
On successful pickup, we will initiate the refund.

We apologize for any inconvenience caused to you.


Hi,
Thanks for writing to us. This auto-generated email confirms that we have received your query. Please do not reply this email.
We'll look into this and you will hear from us within the next 24-48 hours.
Thank you!
Team flipkart
Your query ( dec 8, 2015 12:37:56 pm )
Dear flipkart,

Please find attached declaration cum undertaking form and pan for refund of
Amount for my order no. Od[protected] dated 20th nov. 2015.

Regards

U.Ravi kishore
Engineer igiat
Mobl:[protected] [protected]