[Resolved]  Flipkart — wrong delivery information to customer

Address:Mumbai City, Maharashtra, 400088
Website:Flipkart website and customer services

Hello,

Booked one phone through your website while booking delivery date was showing as 1 dec 2018 but after booking it moved to 02 dec 2018. I booked phone with the delivery date bcoz i need to give to my brother who is moving tonight (I. E 01-dec-2018) to abroad and based on your information i booked phone but you have provided wrong information and blocked me. I have contacted customer care immedetly after booking and seek for help nobody take action on that just giving the same date not accepting the mistake and even understand the customer concern. After my followup customer care ignored my cell no i m unable to connect with your executives, they just dont want to help me on delivery. I have many contacted which i usually use for online trade but customer care totally ignore my call (Blocked my cell no from your system) this is how you treat customer by ignoring to answer customer... Wrost service i ever seen in any online tradering. And there is no use if it will deliver by 02-dec-18. Hence i have cancelled by order. You locked me in bad suituation and i have lost trust in you
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Jan 5, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Dec 01, 2018
Updated by yakub2009
Hello,

Booked one phone through your website while booking delivery date was showing as 1 Dec 2018 but after booking it moved to 02 Dec 2018. I booked phone with the delivery date bcoz i need to give to my brother who is moving tonight (i.e 01-Dec-2018) to abroad and based on your information i booked phone but you have provided wrong information and blocked me. I have contacted customer care immedetly after booking and seek for help nobody take action on that just giving the same date not accepting the mistake and even understand the customer concern. After my followup customer care ignored my cell no i m unable to connect with your executives, they just dont want to help me on delivery. I have many contacted which i usually use for online trade but customer care totally ignore my call (Blocked my cell no from your system) this is how you treat customer by ignoring to answer customer...wrost service i ever seen in any online tradering. And there is no use if it will deliver by 02-Dec-18. Hence i have cancelled by order. You locked me in bad suituation and i have lost trust in you
Verified Support
Dec 02, 2018
Flipkart Customer Care's response
We will revert on it.
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