Flipkart — wrong delivery with forced payment without any order online

Samysingh

from Khutar, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

This is to complaint about being delivered a package today without ordering anything from the flipkart website. The person delivering was so stupid that he does not understand that the name and address was both not matching
Despite being told he is busy talking on phone and telling i have to pay as he has punched delivered status on whatever gadget he was using. He was again told that the address was not matching but he insisted that we pay as had punched delivered status. Then he requested to pay saying that they will come tomorrow and take back the package and give refund without telling details on it despite being asked.
Kindly look into the matter and take back the package and initiate my money refund

+1 photos

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.

Verified Support

Oct 07, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We would request you to check with your family member if someone has placed the order from your account. Also, request you to share the order ID or shipment tracking ID which would be printed in the parcel in order to assist you further.

Oct 08, 2019

Updated by Samysingh Nobody from my family uses flipkart. The parcel is in name of some Avinash Kumar. I do not have Mr. Avinash belonging to my family. The parcel mentions code MLFF[protected]. I do not have any shipping code or other which to mention as I did not order anything and I do not have account with flipkart. Thanks

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Comments

Samysingh

from Khutar, Uttar Pradesh

To flipkart consumer service.
I have no idea of customer I'd. Nobody from my family uses flipkart. I have posted the photo of the parcel which should help. However to help u further - the parcel is in name of some Avinash Kumar. I do not have anybody in my family with that name. Some code mentioned on the parcel is MLFF[protected].