Flipkart — Wrong item delivered instead of a Mobile phone

I ordered a RealMe GT NEO2 from Flipkart via order OD[protected] on October 21 2021. Delivery took place on 30 October and I got a spanner set inside the box instead of the mobile phone. I took a video of the unboxing so I was lucky to capture this fraud. I raised a return request in flipkart app and flipkart is asking me for id proof with matching address on the order. I provided my driving license but they refused the refund 4 times saying address not matching with delivery address. Delivery was at my rented accommodation but the address in id proof was permanent address. For this reason Flipkart refused a refund of 31990 rupees after sending me a spanner kit instead of a Mobile phone and cheated me. Being a flipkart customer since 2014 and also having ordered iphone 7 from them, I am now being cheated by Flipkart by getting my refund request rejected 4 times.