[Resolved]  Flo Mattress — mattress and customer care

Address:Office Address: 46 Saki Vihar Road, Saki Naka, Andheri East, Mumbai 400072.
Website:www.flomattress.com

I ordered two mattress with eight inches both. But they delivered one with eight inches and other only six inches. They don't delivered in time also. They take five months delay. We lost five thousand for second mattress with two inches difference. When asking them they don't give any response. I want my cash back or exchange. My order number is 7297 and 7297b.
Was this information helpful?
No (0)
Yes (0)
Feb 1, 2020
Complaint marked as Resolved 
I got repayment
Dec 20, 2019
Updated by Rejina Ariff
They also say they will send complimentary pillows for the delay but they don't send any. Cheating and fraud company. Don't waste money by buying food mattress. They will make you mentally depressed. Waste of time and money
Jan 28, 2020
Updated by Rejina Ariff
When I posted this online consumer complaint against flo mattress they came for a final settlement. They told us to wait for for one week they will send money but now one month gone they fraudly told that they already sent it. Always cheating flow mattress. Now we got back pain from using this waste ful flo mattress. When we use this flow mattress we got urinary infections also. So sad and now become when I think about this flo mattress. And it's customer care make me mentally stress and depressed. I submit this complaint for saving other people from this flo mattress trap
Jan 28, 2020
Updated by Rejina Ariff
I think flo mattress and Sunday mattress are same. They sell one product with two name. Any way I want to kill flo mattress ### for cheating me. Product and CUSTOMER CARE also very bad for flo mattress.
Complaint comments 

Comments

When I posted this online consumer complaint against flo mattress they came for a final settlement. They told us to wait for for one week they will send money but now one month gone they fraudly told that they already sent it. Always cheating flow mattress. Now we got back pain from using this waste ful flo mattress. When we use this flow mattress we got urinary infections also. So sad and now become when I think about this flo mattress. And it's customer care make me mentally stress and depressed. I submit this complaint for saving other people from this flo mattress trap

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Office Address: 46 Saki Vihar Road, Saki Naka, Andheri East, Mumbai 400072., Mumbai Andheri
    India
    File a Complaint