Dear Flo Customer Support Team, I am writing to formally address my concern regarding the rejection of my return request for the Flo mattress I purchased under the 100-day trial offer. **Order Details:** - Order Number: [#[protected]FLOPESO] - Date of Purchase: [ July 06, 2024 ] - Return Request Date: [Aug 14 2024] I initiated my return request on [Date, 40 days after purchase], which is well within the 100-day trial period as per the terms and conditions stated on your website. However, I received a response indicating that my request was rejected without a clear explanation. I kindly request your assistance in resolving this matter by allowing the return in accordance with the 100-day policy. I look forward to your swift response and an amicable solution. Thank you for your attention to this matter. Sincerely,
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