FlowerAura — item not delivered and verbal abuse from delivery person | |||||
The item with order no: 1866447 was not delivered. I ordered the item for my wife and the address was given of that of office. The delivery person called and was informed to deliver at 2 pm today (14th feb 2018). Since there was no response after that she called him up for the status at regular interval asking him to deliver before the office hours which is 6 pm. He was constantly saying that he is nearby and will be delivered soon but that never happened. After the office hours he said he will deliver to where she was staying and still was not delivered to the time that mentioned in the website which is 9 pm. When she again he started mocking her and verbally abused her over the phone. The complaint was raised in the customer support but no response. Customer support chat transcript attached Number given in site: +91-[protected] Delivery person's no: +91-[protected] Resolution: need to have full refund with compensation Was this information helpful? | |||||
 1 Comment | |||||
They are not responding on calls and emails.