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I have order two items( flowers and chocolates ) under order No: 482996. for valentine day. I was told that flowers will be delivered till 10 PM of
I have ordered two items withe order no 482996
I have not received flowers on 14 Feb. But i was told that the delivery will happen till 10PM of 14th feb. I have talked to customer care number and i was told that flowers will be delivered on 14 th Feb.
On 14 Feb I have called on +91-[protected] this number several times. Every time the call ended with standard msg. All our executives are busy, we have noted your number and we will revert you back. But I have not received even a single call.
on 14th Feb, So i used chat facility and they have told me that the flowers will be delivered by 10 PM of 14th Feb .
on 15th no one has called me, that we could not deliver the flowers
once again i used chat and the executive says that if you want we will deliver today.
If I want flowers to be delivered on 15 th, why the hell i would pay extra and book it for valentine day
I have advised them to cancel my order ( Both chocolates and Flowers and refund the money.)
They told that we will cancel your order ( both chocolates and flowers) and refund the money.
They have offered me the coupons, which i have rejected and advised them to refund the money. They have agreed . I have the chat details .
So far I have not received any message that the money will be refunded.
They are not even responding to my mails.
Request you to please help me and get my money( Rs. 1824) refunded. I have not got what they have promised . It was a torture .
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