I would like bring into your notice that there was an incident of lost or stolen items from my baggage which was also found to be damaged at Dubai Airport on 22/02/2017 morning 3.00am . I was traveling in Fly Dubai from Karachi to Dubai Flight N. FZ-330, seat N. 14A .
The baggages' total weight was 30 kg at the time of Boarding/checking at Karachi Airport & found to be 28 kg at the time we reported the incident.
I have attached the pictures of the (Delsey) bag which is 799/-Dhs, which is completely damaged and seems as if someone has forcefully damaged it to open and steal the items from the baggage, we found two out of three locks of the bag/suitcase were completely damaged/cut open. The front and right locks were found to be damaged and or cut open.
It seems like someone at the airport must have done it on purpose. The following matter is very serious and the incidence took place at Dubai Airport, therefore we reported the matter to the duty staff at the airport, they provided us with fly Dubai's email to report the incident. we asked them to give us an incident/damage report which they refused to provide us with and instead told us to write an email, they also gave us an apology letter from fly dubai (Attached below) .
I came home and checked the baggage and found out that three of my wedding dresses were missing from the bag which cost 1800/-Dhs (per dress) and the total amount being 5400/- Dhs
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