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I have booked an Air India flight through FLYOPEDIA Agency, Ref number: 2MI9DU on 26th OCT from Toronto to Hyderabad via Delhi. Flight got cancelled because of some technical issue, hence I asked to cancel the ticket through Air India customer care and asked for the refund. Hence refund was initiated on 28th OCT and was told me that by 20 days I would be getting the refund via Agency with NIL cancellation charges as it was INVOLUNTARY CANCELLATION.
Total amount I have paid for the ticket : 1790 CAD, whereas clearly the ticket price is 1221 CAD, i got the refund from AIRLINES. The remaining amount which was done as the split transaction from Agency as International Air Tr SKYR i.e., CAD 360+ CAD 208.34, i have to receive this amount.
I have been fighting with the Agency Guys MANAV & NITHIN for more than 40 days, and I have received only a partial refund. I have contacted the FLYOPEDIA agency and they have informed me saying that the remaining amount will be refunded via Airlines itself. But as per yesterday's conversation with the Agency guys MANAV & NITHIN they are saying that the remaining amount i.e., $360+$208.34 is TAXES & FUEL CHARGES and they informed me that Air India won't be refunding the Tax and Fuel charge. When the flight has been cancelled, why do you charge for TAX & FUEL?
Worst & Fraud Agency specially MANAV & NITHIN who are dealing with this. They are not even providing valid proof about the transactions made. Very much disappointed as they are just fooling by making up stories. FLYOPEDIA IS A FRAUD AGENCY including MANAV & NITHIN as they are the scammers. Was this information helpful? | 
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