— Air Ticket cancellation and not refunding the amount

Address:Chennai, Tamil Nadu

Date of Incident - May 29, 2015 Air Ticket Booking Id - FB29057Y3CJV Cancellation reference ID : FC3005EAK8IC I booked my ticket through At the time of booking the amount was RS. 13, 496.00. Afterwards they told me that I need pay extra 1000 rs for getting the ticket confirm. Till now I not paid the extra 1000 rs, but they confirmed my ticket. So I requested for cancellation at the time they told me that your ticket is confirmed and the amount is NON-REFUNDABLE, If I cancel the ticket I'll get only 900. When I was booking its shown the amount is REFUNDABLE. I requested to refund the amount.
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