Fonoholic — Not refund my money

Address:

Rangareddy, Andhra Pradesh, 500018

My self chiranjib i book my mobile phone on fonoholic site on installment as per the their representative mr abhishek gupta his no. [protected]. given me icici bank account no.[protected] and ifsc code icic0000816 rs 2624/- but at the time of delivery they call me to pay rs 1500/- as a shipping charges.
But still i am awaiting for my mobile though mr abhishek gupta is told to me i will provide it upto 7 pm on dtd 20/7/2016. now he is not pick up the phone and not reply properly. when we call to him he will hold my call.also customer care daily told me to refund my money but no refund is there.