[Resolved]  JustDial Limited — Just dial - Reversal of charges required

Address:

Chennai, Tamil Nadu

Hi, I'm writing this mail with lot of frustration as I have not received any satisfactory response from your side as well as from your representative Mr. Sathish (Mobile : [protected]) since last 3 weeks. I got reply from your side on 20/09/2013 stating that Mr. Sathish will contact me shortly. As stated in mail, He called me on the same day and accepted that he has wrongly entered the ECS date in mandate as 19/08/2013 instead of 07 th of every month which was given by me. And further he promised that he will be visiting my residence on 07th Oct to refund the deducted amount due to his mistake. But when i called him on 07th Oct he said his boss will call me after 30 mins and after that i have not got any call from any one of them. When i tried to call him again he disconnected the call and switched off his mobile. Again as a surprise i got to know that the ECS was again bounced without my knowledge on 18/09/2013 & 26/09/2013 and due to which i was charged again Rs 654.71 & Rs 842.70 on 07th Oct which is unacceptable. I had already given request for deactivation on 20/09/2013 itself and for that I'm yet to receive any confirmation. Entire issue has happened due to wrong ECS debit date which was mentioned by Mr. Satish only. This is height of cheating and if i don't get the money refunded with interest within 2 days I will be taking this issue to media very seriously.