Force Motors — quality of engine.

Address:	140507
Website:	www.aarjainmodelschool.com

I want to draw your kind attention to problem of vehicle bought by my school (Force traveller t2 school bus – bsiv) on[protected] by broadway auto engineers plot no. 75 industrial area phase-1 chandigarh 160001, india. Since the date of purchasing this van is continuously giving us problem in engine. It has been run only 7, 455 km. (Seven thousand four hundred fifty five kilo meters). It had been sent for servicing to workshop[protected] and[protected] to broadway auto engineers plot no. 75 industrial area phase-1 chandigarh 160001. But the workshop engineers did not solve the problem neither they have pointed out technical defects no they made any follow up to our vehicle. We have made lots of calls and sent messages but they did not turn up. On[protected] i sent a complaint to your customer care then on 1st dec. 2018 they towed the vehicle to bhambra motors mohali and after 10 days[protected] they have sent us estimate of expenditure for repairing it which is nearly rs. 26, 161 with gst. Estimate is attached with the mail. It is totally the breach of faith and harassment to us. From very beginning the vehicle is giving us so much problems instead of satisfying us they are loading more loss (By charging so much amount). Earlier we have 14 tata buses and all are performing upto mark and company’s services are par excellence but for the first time we have dealt with force motors and facing lots of problems technically as well as poor follow up. You are requested to pay proper attention and do the needful otherwise we shall have to go for legal formalities.