[Resolved]  Fortis Healthcare — Amount not refunded

This is with regards to UHID 10490664, My Dad's by-pass surgery was done here in Fortis Hospital Mulund, we were asked to deposit certain amount before they started any procedure, which is expected from any hospital however, after discharge and billing, the refund amount payable by hospital i.e., Rs. 44, 803.71 is still not paid. It has been over 13 days.

The Fortis hospital is not answering our calls. Please advise
Amount not refunded
Amount not refunded
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Mar 3, 2021
Complaint marked as Resolved 
Received a call from Fortis and they informed me that they talked to their finance team regarding my issues and assured me that the money would be refunded within a day and it actually did. I appreciate the quick action taken by this portal and Fortis to address my issue.
Mar 02, 2021

Complaint Status

Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2021
Fortis Healthcare Customer Care's response
Dear Narayan Sharma,

We sincerely regret the inconvenience you faced. Our representative will get in touch with you at the earliest.

Warm Regards,
Team Fortis
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