Fortis Healthcare Complaints & Reviews

I have sent an email to hospital staff for the detailed break-up of the CABG bill as requested by my Insurance company.

The first email was sent on 8th March, 21 with the subject line, "UHID[protected] Requesting detailed break-up of CABG charges" however, they kept forwarding my email from one department to another.

The email is eventually redirected to Pooja Chug of however, she neither responding to the email...

I am a senior physician and had booked a videoconsult for Dr Bimlesh Dhar Pandey of adult rheumatology with prior payment at Fortis sector 62 Noida.
Firstly...for 2 days till the time of videoconsult had arrived...no information or sharing Doctors details ..Name of coordinator Mr Aman
And making a senior physician wait for 2 hours before I started making multiple phone calls to the coordinator ...finally by Gods some grace the...

My father (Tarlochan Singh) UID 10478504 admitted in Fortis Hospital Mohali on 2nd February 2021 due Cardiac Complaint. As per Doctor Rakesh Jaswal advice my father got admitted for Angioplasty and stunts treatment.
Before admission I was asked by Fortis representative about the Insurance. I told them my father covered under Bharti AXA Policy No GHA/Q1609888/11 EMP ID D-107 HIID 4698173 Member ID[protected] Health India Insurace...

I am undergoing treatment in Fortis Noida from past 3 months. Since last 2 visits I am facing a lot of trouble with bed management here.
I am notifying the POC (bed manager) a dya prior to my admission as well, however still no improvement.
I am undergoing medication which requires 3 days of admission but there aren't any bed available.
If that is the case, why do they take in patients.
I am super frustrated...

I visited Fortis faridabad for blood test prescribed by ECHS palwal, 1 test was not listed so Mrs Ruchika refused to conduct that test and she was not aware of Appx A of ECHS letter B/49778/AG/ECHS/PA/RULING Dt 28 Jun 11..
After calling to ECHS palwal and complaining about her to authorities she gave me the form but incomplete with no diagnosis, Mrs Chandani asked me to go to Delhi RR hospital to write the diagnosis, which was not...

I made an online appointment for Dr. Manu shankar for 5th March 2021, at Fortis escort hospitals, FARIDABAD. I paid the sum of Rs. 625 online as the consultation fees.my booking ref. no. is BAVVFXUKZA and patient name is Mr. Satyam.
But, The train in which patient were coming from Bihar get cancelled and now i want to cancel the appointment and wants refund, to cancel this i do not have cancellation option on the site where i booked...

Hello
I come here for mri of cervical spine and bronchial plexus and mri of wrist they gave appointment of 2 pm but they conduct mri at 5 pm they also delay in results of report they waste my two whole day for conducting mri and also delaying results reports by saying come in 1 hour come in 2 hour its worst experience of my to dealing with fortis hospital mohali shame!...

Sir I come for mri of Cervical spine and bronchial plexus and mri of wrist firstly they gave time appointments 2 but they can’t take patient they delaying patient for mri and also delaying to give they waste my 2 entire days 1 2 March of tis month no perfect dealing . I m feeling that I had come to govt hospital even govt hospital are better than experiencing it waste of money and time...

This is with regards to UHID 10490664, My Dad's by-pass surgery was done here in Fortis Hospital Mulund, we were asked to deposit certain amount before they started any procedure, which is expected from any hospital however, after discharge and billing, the refund amount payable by hospital i.e., Rs. 44, 803.71 is still not paid. It has been over 13 days.

The Fortis hospital is not answering our calls. Please advise...

The billing department behavior is very bad and no responses from their end, i paid more than 5lacks and i am not sure why they are not ready to give the consolidated one.

Need your assist to provide the finalbill for reimbursement....

Hi Team,
This is regards to the consolidated bill for reimbursement for my mom treatment, recently My mom got operation here, and 3 times admission taken on single UHID, but the billing department is not ready to provide the consolidated one for 3times what we paid here.
i am not sure why cant you provide the finall bill for all treatments, we paid the amount and we asking the consolidated one.

We dont have any...

To be honest, I had a bad experience with Fortis, Procedure are very long(eg: before my endoscopy they asked me to go through covid test. Being a patient I waited in 4 different queues to just give a sample and the main part is when I asked for my results after 3hrs without checking anything they just wrote in words "negative" for no reason I paid 700rs and waited in long queues. Next part coming to Insurance counter - there is no proper...

Forties hospital vashi is not responding to the additional approved refund which i have received from vidaal health care. insurance REFUND REQUEST FOR UID NO 10364585 EPISODE NO 335/21/1501, OF PATIENT ASHWINI GIRISH CHEMBURKAR, FROM KIRAN ARUN CHAUDHARI AMOUNTING INR 5732.00HAS BEEN APPROVED FOR PAYMENT ON 18 JAN 2021, REFUND REASON: REFUND AGAINST FINAL BILL(ADJ, HOSPITAL: HIRANANDANI HEALTHCARE PVT. LTD. hospital staff is not responding...

My father admitted in fortis on 22 jan 2021 under Dr Haresh Dodeja. He had bleeding and clots in brain. Since till date he is unconscious and treatment is undergone in icu . We had paid around 2.5 lakh till date and now 2lakhs are pending. Because of non payment they have stopped my father's medicine from hospital. My father is in critical condition and he was retired. It is very difficult to us to arrange lots of money. Instead of requesting...

Patient Name - Rakesh Adhangale
Ward - COVID, Room Number 411
Admitted on - 20th Jan to 27th Jan

Bringing to your notice that there are around Rs. 20000+ amount is been charged me for non-payable items like PPE Kits, Gloves & Facemasks which were used by the hospital staff for the entire COVID ward and been fully charged to me.

Ideally, these charges should bear by the hospital as these items are...

I have been advised by fortis hospital doctor to get admitted on emergency. i Came on 22 Jan 2021 to and did all formalities like covid test which was negative. The admission team made me to wait till evening and said there is no semi private room and asked me to get admitted in general ward for which i refused and asked me to come on 23 Jan 2021. Till evening the admission team didnt call me. When I enquired found that the have already done...

I, Ms. Shallu Bansal, having patient id -9543989 had been submitted to Fortis hospital, Mohali on 09.01.2020.My partial mediclaim got rejected due to the delayed submission of the reports of my test and its films to insurance company .After insisting upon many times, now insurance company is asking all the reports from the hospital.kindly ask hospital to send it to insurance company as hospital staff is saying it will take 15 days....

Hi
We have been called up for MRI at 7 PM today and MRI started at 8:45PM.
This is not expected from Fortis, a reputed Healthcare brand, looks like heading towards getting Govt status.
Kindly look into it as this is frustrating and unprofessional behavior.

Regards
Prushotam Dass
UHID no. 9458499
[protected]...

My father was admitted in fortis for a chemotherapy session on 1st jan 2021 Following are the complaints
1 Earlier Hiv Hcv test was done for dialysis on 9 dec 2020 but it was not done then again test was done on 1 jan for dailysis whereas the test validity is one month to three
2 Dialysis centre was cold from inside and there were no heaters or blowers for the patient even when he was shivering and there was water scattered all...

My patient was admitted in the Fortis Hospital, Anandapur on 29th Dec.
I was asked by the ward nurse desk to come at 12 pm for her discharge on 31st Dec. But on 31st Dec after coming here I heard there has been issue at the billing side hence i have to wait for few more hours. After continuous prodding the file was shared to the TPA at 2.30 pm. Then the TPA desk at hospital asked me to wait for 3-4 hours more.
So I consider...