Claimed

Fortis Healthcare Complaints & Reviews

2.9
Last updated Apr 10, 2024
Complaints 684
Resolved
364
Unresolved
320
Quick Links
Statistics
Share
Contacts

File a complaint to Fortis Healthcare

Having problems with Fortis Healthcare?

File a complaint and get it resolved by Fortis Healthcare customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Fortis Healthcare
Customer Service Contacts

Fortis Healthcare Phone Numbers

Phone
+91 12 4492 1033
117
56
+91 12 4492 1021
27
22
+91 12 4492 1071
27
18
Fax
+91 12 4492 1041

Fortis Healthcare Website

Fortis Healthcare Head Office Address

Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41
Gurgaon
Gurgaon District
Haryana
India
122001

Fortis Healthcare reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
its.me.sourabh
from Panipat, Haryana
Report
Copy

no reply

Address:110088

I have emailed on the following email id 3times and still i have not got any reply from your side. What is the reply time you take? Lab email id which is mentioned on test reports is not in working condition.

From: sourabh garg
To: [protected]@fortishealthcare.com,
Radiology. [protected]@fortishealthcare.com

Date: sun, apr 15, 2018 at 11:32 am
Reminder on
Mon, apr 16, 2018 at 10:07 am
Reminder...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharadmukim
from Bengaluru, Karnataka
Report
Copy

hospital bill charged wrongly

Address:Bangalore, Karnataka

I admitted my wife for a emergency surgery to fortis hospital bannerghatta road, bangalore on 14th march. At the time of admission i was given an estimate of 115000 for multi bed and 175000 for twin bed, i selected multi bed. After treatment at the time of discharge i was given an bill of rs 142127, on checking the bill i found that i was charged for twin bed and on complaining it was corrected and a bill of 105067 was given. Further i found...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sundeep KD
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of ms ching (dr kachru coordinator)

Address:New Delhi, Delhi, 110070

I would like to bring to your kind notice the unprofessional behaviour of ms ching dr kachru coordinator. The incident happened when i called her to enquire about my left bag at the hospital. She said that she would be leaving the bag with security. When i came to the hospital to fetch the bag, to my surprise didn't find it with security. She didn't pick by call. Next when i asked her that she could have at least informed me she said that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
papli
from Noida, Uttar Pradesh
Report
Copy

pharmacy dealing at bharadwaj hospital noida.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Bhardwaj hospital is not a heart hospital but on emergency when such patient comes they need to give immediate support of heart medicines one tab of 2-3 types.
Your pharmacy give full strip and when it is return due to unused or changed medicine by heart hospital your shop do not take return even after producing bills and exp dates etc on strip.
My problem is this when you sale cut strip why you do not take return of the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
seenashet
from Bengaluru, Karnataka
Report
Copy

about poor treatment and high billing

Address:Bangalore, Karnataka, 560086

We took our dad to fortis hospital in rajajinagar bangalore on 28.2.18 @ 10.00 pm due to constipation issue.in causality duty doctor examined casually and told he will be fine you can take him back home.
But we were knowing his condition was not good to take back home and we informed the duty doctor to get admitted him for a day and later we admitted our dad.
He was there for 6 days and the treatment given was not upto the mark...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
syed moiz husain
from Delhi, Delhi
Report
Copy

security guard push away the patient and attendant

Address:New Delhi, Delhi, 110025

I came here at fortis escort with patient.on the gate of entrance there is a guard who misbehave and very very rude, posted on opd building(name., arvind)midle aged.
Push away the pateint and attendent and abuse at the entrance on parking matter.and i can never believe that it could be possible and in hospital also.kindly do the necessary action so that it would not repeat in future....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sankhya Ghosh , PMP,CSM
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mismanaged and pathetic staff

Address:Bangalore, Karnataka

Everytime this happens. Every month

They make a carrying lady wait for 5 hours even if the patient has prior appointment.

Nt scan on 12 march 2018 was scheduled at 11 am nd these # made uswait for 2 hours as a result we could not meet the scheduled doctor appointment at 12.

Patient had to wait unnecessarily for 5 hours

Thid happens everytime we visit fortis banberghatta

Ridiculous...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sorab tayal
from Rampur, Himachal Pradesh
Report
Copy

not properly diagnosis of disease by hospital

Address:Ludhiana, Punjab, 141015
Website:Www.fortishealthcare.com

Patient seema tayal uhid fhl26.28858 and ipid 11883 have admitted in fortis hospital ludhiana in ent department
On dated 11 august 2015, consultant doctor rajat bhatia for treatment. But consultant doctor of hospital not properly diagnosis the patient decease and operate her in hurry in only intrest of money or greedy for money. Because same decease reoccur within two months. Later on actual decease of patient come to known through...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhay dhir
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inefficient dialysis machines

Address:Mohali, Punjab

My father got his dialysis done on 8/3/2018. Pre dialysis wt was - 61.5kg
1700 ml ultrafiltrate was entered in machine to be removed. Post dialysis wt was 60.8kg. Instead of 1700 ml the machine removed 700 ml. At night he started developing fluid overload symptoms. He had to be nebulized because of continuous cough. It had happend with us earlier too. And we had complained about the same to medical officer on duty. Instead of taking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen Kumar ABM
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges & harassment

Address:New Delhi, Delhi, 110045

I have admitted my wife in your hospital on 24th feb for lungs related treatment but they put her in emergency without my willing and 1 doctor trying to afraid me that her condition is so critical & she has to be put on ventilation while is feel quite normal. But when i strongly opposed & denial for that than he'll said ok, may be she is recovering. They are not doctor, they are docait. They include so much extra charges in my bill, as rmo...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sangam Distributor
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icu waiting lounge

Washroom so dirty& unhygienic
We pay so much to fortis, why can’t they think about the health n comfort of the family, we are in agony because our loved ones are suffering, the physical pain, mental pain and we can’t sleep of mosquito
You should run hospital with humanity, not with materialistic gains plz provide best services waiting for response from your side...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit_Satish
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misconduct & misbehaving of shiv at defence. colony fortis

Address:110049

To
Whomsoever it may concern
Hi
This is to bring to ur notice that i had ordered phew medicine’s from fortis pharmacy from defence colony new delhi’ phew days back, u could see the billing to double check, however in my oder i had placed to jars of softavoc out of which one box was already opened and used.

I immediately called the defence colony store to raise an alarm in order to change the particular...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveenkum381
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour

I was taking dental treatment at fortis hospital, bannerghatta road.
I discontinued my treatment due to bad behaviour of the doctor and the doctor name is dr. Vishwanath [dentist]. I was a staff in fortis hospital bannerghatta road and i decided to take a dental braces treatment i was having 50% discount on the treatment doctor agreed to do my braces treatment for rs.25, 000/-. I paid 20, 000. Later on i left fortis for my career opportunity...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
I Bajwa
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the waiting lounge (4 floor I c u)

Website:Lounge

It was the most disgusting night, i have ever had.
The seats make lot of noise, when people turn n twist. I just could not sleep
People listen to you tube without ear plugs.
The doors make creeping sounds.
We pay so much to fortis, why can’t they think about the health n comfort of the family, we are in agony because our loved ones are suffering, the physical pain, mental pain and we can’t sleep to gain strength,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harkanwar Singh Bhullar
from Dehri, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional working of doctors

Address:160062

Doctor ak mondal, dtcd, deb sitting in room no b015, opd was late by 2 hours on dec 25, 2017. This made us wait for more than three hours. Unprofessional attitude is too such an extent that made several patients from morning to wait for four hours. There is no substitute doctor available if the doctor is coming late. There was no prior intimation given for the late coming of the doctor to the patients....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lovpreet
from Ludhiana, Punjab
Report
Copy

medicine

Address:Ludhiana, Punjab, 141015

This is really very bad fortis hospital is in all over the india but in fortis they dont know how to sale the medicene yestarday
I buy a med with my brother in the fortis when i saw at home in medicine bottel dead insect or machar is there i have a bill with me of that medicine u can see also
This realy is very bad they charge high fees for medicine but in medcine insect is there really very bad. Tommorow u take strict action...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fortishospital
from Gurgaon, Haryana
Report
Copy

need mdc person to catch dog from hospital

Address:New Delhi, Delhi, 110070
Website:www.fortishospital.com

Dear sir,

I dalvinder singh from fortis hospital vansant kunj new delhi 110070, have a problem of 3-5 dogs that barks and bite after when patient and attendant come in hospital and also in morning we face same problem. Please help sir i want your help and your dog catchers please sent away dog catchers in our hospital. Dogs spread over garbage & they stay in our hospital garbage area that is outside our hospital.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayanklingwal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double charging of consultation fee

Address:Gurgaon, Haryana

Dear sir, i went to fortis gurgaon for an medical issue of my son who is 5 year old. I took appointment with dr neetu talwar and was given a prescription but the doctor also mentioned to meet dr sabharwal as she wasnt sure. Dr sabharwal after review said no to the prescription of dr neetu and gave a new prescription. Billing desk charged us for both dr neetu and dr sabharwal. I merely stated to refund the charges paid for consultation of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashviika
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid billing

Hi team,

I want to complaint against fortis hospital, vasant kunj, new delhi, where they have charged 10, 000 from my credit card, in the month of sep'17, saying we have availed thier services.
But as the reality says, we have not visited this hospital in the entire year.
I was admit in the same hospital in dec'16, (Maternity), but after that never ever visited the hospital again.
I took up the case with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun Awal
from Delhi, Delhi
Report
Copy

epidural charges not mentioned on the bill

Address:New Delhi, Delhi, 110007

Patient name - antim dhawan
Case - pregnency
Uid[protected]
Complaint - epidural charges not mention on bill.
Date 01.12.2017
Complaint against fortis shalimar bagh

We have been charge with the epidural injection cost 9400 rs however they have not mention on the bill the name of the drug or injection number or product code. They have only mention additional charges for the epidural injection....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy