Fortis Healthcare Complaints & Reviews

I am ECHS member Running around with my Wife Medical Tests report from Last three days Which was adviced by Doctor K.P. Singh on 9th of Aug 2018 I was told to get Test reports and come directly, I am came on Thirsday, Friday and Saturday and today attended told me to come on Monday as I speak to Doctor directly he told me to come on Tuesday my wife told him that I have problem I need some medicine but no use, I went to ECHS office in Hospital no help I went to Patient help office of Hospital they get my appointment done with other Doctor for Monday nothing else

I think this kind of Treatment I received because I am ECHS Member

Any way I will further action if some thing happen to my Wife

On 17th july i made an online appointment for dr shalini joshi, at fortis hospitals, bannerghatta rd, bangalore. I paid the sum of rs. 655 online as the consultation fees. But, the doctor was on leave that day, so the appointment had to be cancelled. Since then i have mailed and called the hospital several times asking about a refund, but there has been no reply from them.

My father dr s. K. Dhir is a regular dialysis patient id no 657232. On 23/7/2018 at around 5.30 pm there was tremendous rush for the closing of dialysis of a number of patients. My father being one among them got his closing done after repeated requests to the staff that was already busy and overburdened with a plasmapheresis patient that had been shifted a while back. Due to sheer negligence and haste in closing of my fathers dialysis just as he was going to get his post dialysis weight check the gauze on the arterial end slipped and there was a fountain of blood all over his arm, shirt, trouser and the bed sheet too got soiled with his blood. A 15-20 ml blood of dialysis patient who is already anemic and that too from the fistula is something that cannot be taken lightly. The gravity of the situation is that he could have fallen unconcious, hurt himself or even bled to death in a matter of minutes if it wasnt for his vigilence that he notices the blood flow and immediately called for help. If this is the kind of service "the fortis healthcare" is provding then it is no better than a local dialysis centre. It is the adequacy of staff and service in fortis that made it stand out as the king in tricity. But im sorry to say that for monetory gains in the past few months the staff has fallen short drastically as fortis has compromised on its services for achieving its targets. When such things happen even the best of the best staff member is bound to make errors. But negligence is something that cannot be accepted. So it is upto fortis healthcare if it wants to or not want to fill up the staff lacuna that is causing trouble to the dialysis patients. It is my humble request to kindly look into the matter and do the needful to make amends so that such an act of negligence is not repeated.
Hoping for a prompt action
Yours sincerely
Dr abhay dhir

Today its july 21, 2018
I book a appointment of dr. Nitin behl at 1:00pm .
I came at hospital at 12:45 pm
Unfortunatly its 2:30 pm and i am still waiting for my turn
According to me there is not any other way to making people fool
I want to know that what is the meaning of the appointment
And tell me that who is responsible for wasting our time, who can pay for it
I am totally unsatified with the service which is provides to us by the fortis hospital

Dear Team,

My father is admitted in Fortis Hospital, Noida sector 62 under internal medicine. He is suffering from Fever and cold. He is a patient suffering form Parkinson's disease for the last 5 years. We had admitted him in the hospital on 12 July. Since then he is kept in ICU and not been told the reason. The reports and culture findings are all normal. Then also he is kept in ICU and the treatment is going on till date. On talking to visiting doctors and nurses, they say everything is normal, then why still he is kept in ICU and not even cured till date. I think ICU name should be changed to General Ward, coz if things are so critical, then why reports are normal. If you are not able serve/cure the patient, please inform us, rather making it a business all the time.
We are now helpless and seek your intervention or need to take help from other sources, to ensure your truth is known to all general people.

Regards
Praveen

Doctor operate cystoscopy surgery at 3, o'clock. After that hospital provide a glass of Lamon juice at 10 o clock.then no food provided by hospital till 12o clock.after demanding patient they ask patient about her diet food to tell them.and also now the food service is not available.after making noise they provide dal khichadi as patient tell them .

Is patient's duty to tell about food.?then why you are applying charges diatician

An appointment with Dr Upal Sengupta was there for Namita Saha, app no : 3, time 11.00am. I am service person taken leave. Suddenly appointment cancelled due to some reason. It is very urgent to review all the reports referred by Dr Sengupta. Now seeking appointment of any senior consultant on 07/07/2018 within time. But no response from Fortis Hospital, Rashbehari avenue. Thus registered complaint so that they may give us review for report appointment on the said date.

Hello sir my nam is sukhjinder singh and my wife name is prabhjot kaur. She studied bcs nursing for 4 year and her experience is 2 year and still continou job as a staff nurse in deepak hospital
One day she interview in fortis hospital ludhiana and she clear all test and then your staff comitted that urgent hiring and tell please leave own job and join fortis immijietly but when she leave our job then they said i have no vacancy now

It is too much fraud please sir help me

I am an employee of an emcore capital pvt ltd. Which is in front of gate number 3 of giragaon fortis hospital. I always commute by metro by wearing my company's lanyard. I was going to my office on[protected] around 5 o clock in the evening but i needed yo buy some medicines so i asked to a gaurd sitting on the gate number 2 that where is the medical store but instead giving me this ans. Gaurd said "aapko encore jana h na" i saod this is none of your business just yell me that where is the medical store thn gaurd laughed on my face & said "mujhe pata hai aap bahane bana rahi ho aapko koi dawai ni leni aapko encore jana hai" thn someone else told me the way to medical store. The gaurd name is ravinder singh then after taking medicines i thought to take exit from gate number 3 instead gate number 2 as my office will be nearer from the gate number 3 but than again on gate number 3 gaurd incharge stopped me & said kaha ja rahi ho madam than i have informed the same thing to him but than he asked for the bill, which is fine, this is his futy to adk but after i have given bill he handed over my bill to another gaurd & asked in a very rude tone ki check kar aaj ka hi bill hai na like i am a theft or something thn even after checking the bill he scolded me & doubted me that i never visited the medical store & i am lying, he said mai sab janta kitna jhooth bol rahi jo agar medical store se aayi ho to is side se kyu aayi, than i have informed again that this is the first time i came to this hospital & i don't know the way, i asked someone & they guided me that way only but he agsin & again scolded me for the same thing eve n after checking my bill i want to take immidiate action on it & please let me know what action you guys have taken

My mom had a surgery from fortis Mohali. The surgery went smooth but after that when she was in the ward, the nurses showed alot of negligence towards her care ! I mean why are we paying lacs if you can't provide us with the basic requirements of the patient and can't provide her with what she needs. Even where they inserted the cannula that part and the whole hand is abnormally swollen and she's in alot of pain due to such negligence. They were so untrained that they didn't even figured out that the medicine was dripping out and wasn't going where it needed to be. Also they served her stale food and nobody even asked for water. We trusted this hospital as her treatment was already pursued from the same but this time they did a blunder!.
I hope to get a reply soon !
UHID of patient is 317339

I anil verma booked an appointment with dr. A. K mandal under ref no.[protected]. I recieved message on my registered mobile no. Stating that appointment has been booked at 3:45 pm on[protected] but after reaching there attendant said ur appointment was booked for morning. That was literally disappointing. Vl move to consumer court for harrassing the patient.
Anil verma
[protected]

Hi,

My name is vinay.

I was supposed to receive refund amount of 8271/- from fortis banerghatta road but not credited. I have been following up with the cash department since 2 months and they are asking me to follow up with bank & customer care.

I am tired of following up with bank & fortis hospital.

Logically speaking, its the hospital who has to get in touch with bank & get my refund amount credited.

Hi,

My name is vinay.

I was supposed to receive refund amount of 8271/- from fortis banerghatta road but not credited. I have been following up with the cash department since 2 months and they are asking me to follow up with bank & customer care.

I am tired of following up with bank & fortis hospital.

Logically speaking, its the hospital who has to get in touch with bank & get my refund amount credited.

Info required :
Cahier : ganesh bhat; transaction date : 24/03/2018; tid no :91312375.

Regards,
Vinay

My mother 67 years old smt. Indra sharma treatment is going on since last 2 years in fortis hospital, jaipur ref. By dr. Ankit bansal (Pulmonology) & dr. Ashok gehlot (Sugar), my mother is recovering by their treatment, unfortunately this last month checkup new dr. Manoj kumar khandelwal (Sugar) appointed in place of dr. Ashok gehlot and dr. Manoj khandelwal examined my mother and without knowing the last 2 years status he has suddenly replaced all the medicines of dr. Ashok gehlot. After taking the new medicines as prescribed by dr. Maoj my mother health is go down & down and it shows as before 2 years. This all happen just because of dr. Irresponsibly & misleading examination/medicines.

Request you to pl. Take an appropriate action against him and do needful to reimbursh all over expenses otherwise we have no choice to knock the door of consumer court against the doctor as well as fortis hospital.

Hi,
We know the government rule of not charging the car parking from any hospital
I came to visit one of my uncle admitted in fortis hospital and security guard asked to pay for car parking.
Attaching the parking slip.
Requesting to take immediate action else i will file the complaint on consumer court.
Rgds
Monika ahuja

Dear sir/mam
My name is jitender dutt and i was working with fortis hospital gurgaon. After resign i have fill my pf settlement form. After few month i have received my fortis part pf but my gov part of pf is still pending i have fill the pf form 3-4 times in dwarka pf office but i don't know why they are reject the form so this is request to you kindly look into this matter thanks
My pf no-dl/939842/e5596
My uan no[protected]
Mobile no -[protected]

My mother sahani rahaman had lt. Knee replacement under dr rajput& she is fine. Due to one word mentioned in her discharge leave ihd her insurance was question. Though she has only missed beats&hypertension. Without any report regarding ihd was written. So i request fortis hospital to give evidence or rectify their mistake. (Uhid:fhi53.224196/ipid-72254)... Dr parvez

I have emailed on the following email id 3times and still i have not got any reply from your side. What is the reply time you take? Lab email id which is mentioned on test reports is not in working condition.

From: sourabh garg
To: [protected]@fortishealthcare.com,
Radiology. [protected]@fortishealthcare.com

Date: sun, apr 15, 2018 at 11:32 am
Reminder on
Mon, apr 16, 2018 at 10:07 am
Reminder 2 on
Mon, apr 16, 2018 at 2:00 pm

I have tried to contact telephonically also but all in vein. Please shut down this hospital if you can not even take calls and reply on emails.

Regards
Sourabh garg
[protected]

I admitted my wife for a emergency surgery to fortis hospital bannerghatta road, bangalore on 14th march. At the time of admission i was given an estimate of 115000 for multi bed and 175000 for twin bed, i selected multi bed. After treatment at the time of discharge i was given an bill of rs 142127, on checking the bill i found that i was charged for twin bed and on complaining it was corrected and a bill of 105067 was given. Further i found some errors on some items and even some of the items were charged, not used on patient. Further when i raised this, i was given discount for those items. I paid the rest of the bills and after a day when i was analyzing the bill i found that they have charge me around 20000 more than what it should be.

I was given an estimate where the difference between twin and multi bed was rs 60000, but when they change my bill from twin to multi bed, the difference was just around 38000, whereas they charged me almost same as estimate given for multi-bed.

When i raised with hospital, they are not giving any logical answer, even at multiple communication i was shared different charges and i have written email communication for the same.

I have 4 different bills from the hospital after correction and all the proofs.

I would like to bring to your kind notice the unprofessional behaviour of ms ching dr kachru coordinator. The incident happened when i called her to enquire about my left bag at the hospital. She said that she would be leaving the bag with security. When i came to the hospital to fetch the bag, to my surprise didn't find it with security. She didn't pick by call. Next when i asked her that she could have at least informed me she said that it was her official phone and it was her call whether to pick or not. I am extremely appalled at the reply received
Sundeep [protected]