Fortis Healthcare Complaints & Reviews

We took our dad to fortis hospital in rajajinagar bangalore on 28.2.18 @ 10.00 pm due to constipation issue.in causality duty doctor examined casually and told he will be fine you can take him back home.
But we were knowing his condition was not good to take back home and we informed the duty doctor to get admitted him for a day and later we admitted our dad.
He was there for 6 days and the treatment given was not upto the mark and constipation issue was not sloved. He was discharged on 05.03.18 @5.30pm along with the constipation problem he got discharged with heavy cough. Even after being there for 6 days he was not recovered and his condition became worse after discharge.

Secondly the bill they raised was very shocking for us it was rs 76500/- for constipation issue which the patient was not cured/got well. The charges they have billed for each category was very high.
We were in the good opinion on fortis hospital, but we and my dad was very disappointed with the treatment and improper facility in the fortis rajajinagar hospital. No proper ventilation in rooms, congestion, no male ward boys, no proper parking area etc..
Infact after discharge we had complained about the treatment to the management and informed them to visit our home to see the patient condition after discharge. The treated doctor visited our home and he saw the patient condition and apologized us for the inconvenience caused.
So we informed the management to give us some compensation or discount on the billed amount, but they are not ready to give.
In this regard we request you help in resolving this issue by getting us some compensation from our billed amount.

I came here at fortis escort with patient.on the gate of entrance there is a guard who misbehave and very very rude, posted on opd building(name., arvind)midle aged.
Push away the pateint and attendent and abuse at the entrance on parking matter.and i can never believe that it could be possible and in hospital also.kindly do the necessary action so that it would not repeat in future.

Everytime this happens. Every month

They make a carrying lady wait for 5 hours even if the patient has prior appointment.

Nt scan on 12 march 2018 was scheduled at 11 am nd these # made uswait for 2 hours as a result we could not meet the scheduled doctor appointment at 12.

Patient had to wait unnecessarily for 5 hours

Thid happens everytime we visit fortis banberghatta

Ridiculous management and disgusting staf[censored]

Patient seema tayal uhid fhl26.28858 and ipid 11883 have admitted in fortis hospital ludhiana in ent department
On dated 11 august 2015, consultant doctor rajat bhatia for treatment. But consultant doctor of hospital not properly diagnosis the patient decease and operate her in hurry in only intrest of money or greedy for money. Because same decease reoccur within two months. Later on actual decease of patient come to known through aiims hospital delhi through proper diagnosis. Name of decease is limited gpa. We have expenditure lots of money in fortis hospital ludhiana for treatment but because of negligence of doctors patient seema tayal suffer from mental harassment and financial losses. Because of hospital negligence patient seema tayal not able to handle her bussiness in future. Now patient seema tayal need sufficent compensation from hospital.

My father got his dialysis done on 8/3/2018. Pre dialysis wt was - 61.5kg
1700 ml ultrafiltrate was entered in machine to be removed. Post dialysis wt was 60.8kg. Instead of 1700 ml the machine removed 700 ml. At night he started developing fluid overload symptoms. He had to be nebulized because of continuous cough. It had happend with us earlier too. And we had complained about the same to medical officer on duty. Instead of taking any action she told that we will look into the matter and if you face any problem we will do next dialysis free of cost. Is this the way you deal with dialysis patients. Kindly look into the matter. Though i dnt have any hope of justice still im writing to you. We dnt have time to wander from counter to counter just to lodge a complaint. Pleade look into the matter. Any help would be appreciated. Id is 657232

I have admitted my wife in your hospital on 24th feb for lungs related treatment but they put her in emergency without my willing and 1 doctor trying to afraid me that her condition is so critical & she has to be put on ventilation while is feel quite normal. But when i strongly opposed & denial for that than he'll said ok, may be she is recovering. They are not doctor, they are docait. They include so much extra charges in my bill, as rmo charges etc. And said it is mandatory to charge them, wether we need them or not, they charge me for that without my permission or willing. When i am asking for my file to see/verify the doctor visit for which i have been charged. They sent me here to there many counters as rolling stones. They harrash me a lot for my own file, for which i paid. They are very rude & unprofessional.
After this i am going to raise my complaint to health ministry, pmo office & consumer court also. For harrashment & unusual/additional charges.

Bhagirath sharma
[protected]

Washroom so dirty& unhygienic
We pay so much to fortis, why can’t they think about the health n comfort of the family, we are in agony because our loved ones are suffering, the physical pain, mental pain and we can’t sleep of mosquito
You should run hospital with humanity, not with materialistic gains plz provide best services waiting for response from your side

To
Whomsoever it may concern
Hi
This is to bring to ur notice that i had ordered phew medicine’s from fortis pharmacy from defence colony new delhi’ phew days back, u could see the billing to double check, however in my oder i had placed to jars of softavoc out of which one box was already opened and used.

I immediately called the defence colony store to raise an alarm in order to change the particular artical, & was told in my next purchase they would replace it & now i had called a fresh oder & they said we can’t do it & rather would not do it, pls see u cctv footing at the store, on calling today this man tells me that do what the hell u want to etc i don’t care and i won’t change even i[censored] raise a complaint, i just don’t care.. I honestly don’t know what to do so will raise a complaint on pharmacy sector media etc as i have the phone call recording as well, if this man is not terminated from his position as he doesn’t deserve it, will pit on twitter the sound clip etc if any action is not taken against him & will approach the consumer court for recovery of the med & mental harassment, as mr shiv tells me directly to get lost,
Amit
[protected]
My member ship details are synced with the number
Kindly revert

Sent from my ipad

I was taking dental treatment at fortis hospital, bannerghatta road.
I discontinued my treatment due to bad behaviour of the doctor and the doctor name is dr. Vishwanath [dentist]. I was a staff in fortis hospital bannerghatta road and i decided to take a dental braces treatment i was having 50% discount on the treatment doctor agreed to do my braces treatment for rs.25, 000/-. I paid 20, 000. Later on i left fortis for my career opportunity by the time i quit fortis only half of the treatment was done. Doctor viswanath called me for a treatment and he made me to wait for 3-4 hours and later he told that ur no more a staff i cant treat you. Either you pay rs.46, 000/- or decide wat u want to do. And he didnt wish to treat me on that day where i have paid 20, 000 in advance. He shouted on me in front of other patients and that was hilarious, politely i went back saying i wil discontinue my treatment. Now im no more happy to continue my treatment so i request you to refund my rest amount for which the treatment has not done. Please consider this on a serious note and do the needful.

I raised this issue to the fortis customr care head but they told me to discuss with doctor and get decided and also they told it is paid to doctor it cannot be refunded. I need the reason why it cannot be refunded with details. Why should i pay excess money for which the treatment is not done. If the ex staff is facing this kind issues means then wat is the situation of outside patients just imagine.

By
Name : praveen kumar
Contact number : [protected]

It was the most disgusting night, i have ever had.
The seats make lot of noise, when people turn n twist. I just could not sleep
People listen to you tube without ear plugs.
The doors make creeping sounds.
We pay so much to fortis, why can’t they think about the health n comfort of the family, we are in agony because our loved ones are suffering, the physical pain, mental pain and we can’t sleep to gain strength,
You should run hospital with humanity, not with materialistic gains
Change the seats, oil the doors n put a notice, use ear plugs for social media

Doctor ak mondal, dtcd, deb sitting in room no b015, opd was late by 2 hours on dec 25, 2017. This made us wait for more than three hours. Unprofessional attitude is too such an extent that made several patients from morning to wait for four hours. There is no substitute doctor available if the doctor is coming late. There was no prior intimation given for the late coming of the doctor to the patients.

This is really very bad fortis hospital is in all over the india but in fortis they dont know how to sale the medicene yestarday
I buy a med with my brother in the fortis when i saw at home in medicine bottel dead insect or machar is there i have a bill with me of that medicine u can see also
This realy is very bad they charge high fees for medicine but in medcine insect is there really very bad. Tommorow u take strict action
And i dont open that bottel seal is there
Any enquiery [protected]

Dear sir,

I dalvinder singh from fortis hospital vansant kunj new delhi 110070, have a problem of 3-5 dogs that barks and bite after when patient and attendant come in hospital and also in morning we face same problem. Please help sir i want your help and your dog catchers please sent away dog catchers in our hospital. Dogs spread over garbage & they stay in our hospital garbage area that is outside our hospital.

Thank you
Dalvinder singh
Admin manager
Fortis hospital
Vasant kunj new delhi 110070
My email id is dalvinder. [protected]@fortishealthcare.com.com or phone no. [protected]

Dear sir, i went to fortis gurgaon for an medical issue of my son who is 5 year old. I took appointment with dr neetu talwar and was given a prescription but the doctor also mentioned to meet dr sabharwal as she wasnt sure. Dr sabharwal after review said no to the prescription of dr neetu and gave a new prescription. Billing desk charged us for both dr neetu and dr sabharwal. I merely stated to refund the charges paid for consultation of dr neetu as she herself was not sure and advised us to meet a senior doctor. All this happened within a matter of 15minutes. But fortis staff of billing was totally unreasonable and denied refund of the charges paid for consultation with dr neetu. I am raising this issue as double charging by fortis for the same problem of my son.

Hi team,

I want to complaint against fortis hospital, vasant kunj, new delhi, where they have charged 10, 000 from my credit card, in the month of sep'17, saying we have availed thier services.
But as the reality says, we have not visited this hospital in the entire year.
I was admit in the same hospital in dec'16, (Maternity), but after that never ever visited the hospital again.
I took up the case with rbl bank as well, whose credit card was charged incorrectly, but after investigation bank confirms as it is a valid charge as pin was used while doing the teansaction.
Now its been 4 months, but still i am not able to get my money back, we visted the hospital as well, asking to provide deatils for 10, 000 amount charged at their end, as per them they don't have any details, but as per letter received from bank - hospital staff (Rajinder rawat, account team) has confirmed as services availed by us.

Kindly help in resolving the issue and getting my money back.

Patient name - antim dhawan
Case - pregnency
Uid[protected]
Complaint - epidural charges not mention on bill.
Date 01.12.2017
Complaint against fortis shalimar bagh

We have been charge with the epidural injection cost 9400 rs however they have not mention on the bill the name of the drug or injection number or product code. They have only mention additional charges for the epidural injection. Please note it is against the law to not mention the product which you are selling to the patient. Please reply so that i can take this complaint to higher authority and file legal complaint for the same. Screenshot taken for this complaint as well.
Varun awal
[protected]

Its about noida sector 62 hospital. I faced very bad experience with ent dr. Anurag jain. He is cheater and all staff. Since last friday i following to dr. For urgent treatment. But dr. Continuously refer to very expensive lab test even they don't consider few day back lab report. And referring to another doctors for clearance again and again. I have spent approx 11, 000 within two visit and my mother condition problem increasing even they didn't suggest any proper medicine.

Again rhey refer for andriscopy and bypsy test and tps team told me approx bill be 90, 000. I have already spent 11, 000. Means i have to spent more money only for lab test. Even till date they not given any medicine for immediately relief.

I leave this hospital immediately and visited to another hospital for immegency treatment.

I never suggest to anyone to visit this hospital. They only making money and nothing else. They even didn't taking any pain for what happening with patient and condition is worst.

Entire team and staff are cheater and want only money. They should be punished badly.

I, an opd patient of fortis hospital (Fortis fit ranjan shall hospital, sector b, pocket 1, aruna asaf ali marg, vasant kunj, new delhi 110070) have been forced to pay rs 900 for a follow-up consultation on 30th october 2017 where it should have been waived as it is well within my rights as i paid rs 900 on 23rd october 2017. My eye surgeon dr jyoti puri and her key admin staff member kavita did confirm that patient is eligible for one free follow up consultation within next seven days of the first visit. The billing desk seems to have another story of its own, something they seem to have as go along with the customers. I would seek a refund of this rs 900. Yours faithfully, sarat c dasmobile. [protected] l [protected] email. Sarat. [protected]@gmail.com

I need to claim medical insurance against the amount paid to fortis, anandpur, kolkata. For this i need the part b (To be filled by hospital) form from the hospital. This is being denied by the insurance desk of the hospital saying "they don't know about it" and "i need to fill this form, hospital is not responsible". This form is about hospital details like registration number of the hospital and patient diagnosis details including the doctor registration number. How a patient is supposed to fill such information. After asking for multiple times, still no response from hospital.

I am not writing this complaint for a resolution because you guys are robbers and i don't expect anything from you. You guys have charged 60000 for a cataract surgery and least you could do was help me with the break up required for the pharmacy bills as my insurance comhad rejected an amount of 3000 as break up was not provided. Your hospital refused to help. I am not coming back again to your hospital and will be sharing this on social media as well because no one else should be robbed of their hard earned money