[Resolved] Fortis Healthcare — cardiology division | |||
Today, we have visited fortis hospital bennerghatta, bangalore first time for whole body check up (Executive package) for my son. Till, 1pm we have done everything. Since, my son is having congenital heart disease (Vsd), so doctor who was inspecting his report, referred to cardiology section. Problem and real ordeal started from there. We paid full money rs. 3240.00 for echocardiogram including doctors consultation fee. Neither we got properly signed echo report nor we could seek the doctors advice after having waited nearly 5 hours at the cardiology department. No cooperation either from reception or from any doctor is received except “ please wait”. We lost our hope as well as patience and left the hospital at 6 pm. Suggest me what should i do for this harassment. Was this information helpful? | |||
Jan 20, 2020 Complaint marked as Resolved Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Dec 20, 2019 Fortis Healthcare Customer Care's response Dear Sir, Thank you for bringing this to our notice. We sincerely regret any inconvenience that you may have experienced. We have shared your issue with our concerned team. A hospital representative will get in touch with you at the earliest. Our response team remains available at [protected]@fortishealthcare.com Warm Regards, Team Fortis | |||
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