[Resolved]  Fortis Healthcare — fortis hospital noida did chest x-ray instead of shoulder

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am having problem in my shoulder and visited fortis hospital noida. I consulted dr. Shaleen verma and he suggested my chest x-ray. I got it done in fortis hospital only.
Once x-ray report came dr did not find any problems in it and redirected me to another doctor in fortis only.
I had doubt in doctor's capabilities so i got my x-ray done outside of fortis and found that was a bone growth problem in my scapula (Shoulder blade).

In fortis hospital noida, doctor suggested me x-ray, cect, multiple blood tests and i had to pay around 35 k which includes doctor's consulting fees as well. Even after that there was no solution.

The issue was caught in simple x-ray outside of fortis. So this was the problem with doctor knowledge which didn't get my x-ray done from scapula view.

I have proof for all this.

I would not recommened anyone to visit fortis hospital noida.
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2018
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2018
Fortis Healthcare Customer Care's response
Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
Complaint comments 

Comments

Team- I am looking for my 35k which I spent on the tests which were not required.Also looking for improvement in the process of doctor's appointment or selection in Fortis .

I am ready to present all the proofs that you require from me .
Hi .. i want to complaint agaist the HR And CSO team. I worked for fortis so hard, but i was shoked. My manager and HD dept. Trying to involving me in such offence which i didnt did... Fooling people .. they will never grow up in their life...

God will ser them..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fortis Healthcare
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    684
    Pending
    25
    Resolved
    364
    Fortis Healthcare Phone
    +91 12 4492 1033
    +91 12 4492 1071
    +91 12 4492 1021
    Fortis Healthcare Address
    Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41, Gurgaon, Haryana, India - 122001
    View all Fortis Healthcare contact information