[Resolved]  Fortis Healthcare — fortis staff scamming tpa money

Address:B - 311, Opera Block, 3rd Floor SLS Symphony, 2nd cross, Bhuvaneshwari Nagar, HAF post Benagaluru, Bangalore, Karnataka, 560024

Fortis staff is scamming patient money by entering lesser than actually approved amount by the tpa. My insurer approved 73, 949 whereas the staff only mentioned 66, 949 on the bill to scam 7000 from me.
I personally reached out to the hosptial for correction, post which i was supposed to get a refund of 7000 inr. Vitthal kadam and atul patne denied the refund when my dad reached out and created huge hassle for the same. Post discussing and furnishing all the proofs finally they agreed. I would like for someone to look into this fraudulent corrupt staff of fortis who are scamming refund money of patients
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Oct 10, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Fortis Healthcare Customer Care's response
Dear Mr. Darshan,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
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