Fortis Healthcare — hospital bill charged wrongly

Address:Bangalore, Karnataka

I admitted my wife for a emergency surgery to fortis hospital bannerghatta road, bangalore on 14th march. At the time of admission i was given an estimate of 115000 for multi bed and 175000 for twin bed, i selected multi bed. After treatment at the time of discharge i was given an bill of rs 142127, on checking the bill i found that i was charged for twin bed and on complaining it was corrected and a bill of 105067 was given. Further i found some errors on some items and even some of the items were charged, not used on patient. Further when i raised this, i was given discount for those items. I paid the rest of the bills and after a day when i was analyzing the bill i found that they have charge me around 20000 more than what it should be.

I was given an estimate where the difference between twin and multi bed was rs 60000, but when they change my bill from twin to multi bed, the difference was just around 38000, whereas they charged me almost same as estimate given for multi-bed.

When i raised with hospital, they are not giving any logical answer, even at multiple communication i was shared different charges and i have written email communication for the same.

I have 4 different bills from the hospital after correction and all the proofs.
Was this information helpful?
No (0)
Yes (0)
Fortis Healthcare customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fortis Healthcare
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    684
    Pending
    25
    Resolved
    364
    Fortis Healthcare Phone
    +91 12 4492 1033
    +91 12 4492 1071
    +91 12 4492 1021
    Fortis Healthcare Address
    Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41, Gurgaon, Haryana, India - 122001
    View all Fortis Healthcare contact information