[Resolved] Fortis Healthcare — improper ineffective treatment- reports normal but patient kept in icu for business | |||
Dear Team, My father is admitted in Fortis Hospital, Noida sector 62 under internal medicine. He is suffering from Fever and cold. He is a patient suffering form Parkinson's disease for the last 5 years. We had admitted him in the hospital on 12 July. Since then he is kept in ICU and not been told the reason. The reports and culture findings are all normal. Then also he is kept in ICU and the treatment is going on till date. On talking to visiting doctors and nurses, they say everything is normal, then why still he is kept in ICU and not even cured till date. I think ICU name should be changed to General Ward, coz if things are so critical, then why reports are normal. If you are not able serve/cure the patient, please inform us, rather making it a business all the time. We are now helpless and seek your intervention or need to take help from other sources, to ensure your truth is known to all general people. Regards Praveen Was this information helpful? | |||
Aug 18, 2018 Complaint marked as Resolved Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Jul 17, 2018 Fortis Healthcare Customer Care's response Dear Mr. Das, Thank you for bringing this to our notice. We sincerely regret any inconvenience that you may have experienced. We have shared your feedback with our concerned team. A hospital representative will get in touch with you at the earliest. Our response team remains available at [protected]@fortishealthcare.com Warm Regards, Team Fortis Verified Support Jul 18, 2018 Fortis Healthcare Customer Care's response Dear Mr. Das, We understand that a representative of Fortis Hospital, Noida has reached out to you and addressed the said concerns in detail. At Fortis, patient-centricity is one of our core values and it’s our endeavor to provide seamless services to our patients/visitors. Should you require any further assistance, please write to us at [protected]@fortishealthcare.com Thanks & Regards, Fortis Healthcare | |||
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