Fortis Healthcare — Inappropriate Behaviour by Staff

Address:JLN marg, Malviya Nagar

I had surgery so I had to take a lift but the staff(Mukesh Sharma) didn't allow me to use the lift. He asked me to take the stairs.
OPD section was very rude, I asked them to put the hospital seal on the final invoices but they keep on saying we don't have the seal.
They will not give proper reason and I need to submit few documents so I asked them for print out and they made me run here and there and staff answer was like our system is not working, we are not receiving your email and many more excuses.
Hospital staff is very unprofessional even their OPD staff also. They are so rude.
Overall experience was really pathetic even after paying so much premium fee for them.
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Fortis Healthcare customer support has been notified about the posted complaint.
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Dear Ajeet,

We sincerely regret any inconvenience that you may have experienced. Please share Fortis hospital location and your contact details so that our hospital representative can reach out to you and address the said concerns at the earliest.

Warm Regards,
Team Fortis

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