Fortis Healthcare — Incorrect Billing done - patient been charged for services he did not avail
S
sm_1
Patient been charged wrongly . He been charged for services he did not avail. So overall bill is incorrect. We can provide all such details as and when asked.
We seek correction ASAP.
Kindly revert back on our concern else we are left with no option other than approaching legal action.
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Fortis Healthcare customer support has been notified about the posted complaint.
Apr 16, 2021
Updated by sm_1 Hi Team,
Fortis team asked me to drop email . But I am not not able to send mail as it bounced. I asked for mail id again but no reply on that .
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Fortis : " We request you to share your concern along with your contact details and hospital location at [protected]@fortishealthcare.com"
sm_1's [Complaint's author] reply, 22 hours 6 minutes ago
Kindly let me know email address . I used [protected]@forthishealthcare.com and also tried as [protected]@fortishealthcare.com but email got bounced back. So I am unable to drop email.
Please assist with right email id ASAP.
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Please assist .
Apr 20, 2021
Updated by sm_1 I am helpless...I am not getting any response neither from you nor from Fortis!!
We sincerely regret any inconvenience that you might have experienced. We request you to share your concern along with your contact details and hospital location at [protected]@fortishealthcare.com, so that we can assist you in this regard.
Ok, sure. At present I will give my concerns via text along with contact num. and hospital location . If needed further, will provide scanned copies of detailed discharge summary where such services been charged which not been availed at all.
Kindly let me know email address . I used [email protected] and also tried as [protected]@fortishealthcare.com but email got bounced back. So I am unable to drop email.
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We sincerely regret any inconvenience that you might have experienced. We request you to share your concern along with your contact details and hospital location at [protected]@fortishealthcare.com, so that we can assist you in this regard.
Warm Regards,
Team Fortis
Please assist with right email id ASAP.