[Resolved]  Fortis Healthcare — Incorrect representation on bills to insurance

His is with regards to my husband who got admitted to fortis hospital noida

I raised the below concerns with regards to the bills raised to tpa and self and there has been no reply from the hospital after multiple follow ups. :

1. The hospital tpa raised a claim for twin sharing room when the patient was in a triple sharing room

2. The patient was given just 9 tabs of fabiflu on day1, which the patient declined and the doctor was also informed. The entire fabiflu 200mg strip for inr 3412.50 was charged to insurance when the patient did not consume the same

3. The patient has been charged with inr 3485 for safety goggles, n95 mask, gloves and other nme when this is not something that patient is using. This is for the doctors to use and is not for just one patient but for all the patients in the hospital that the particular doctor is visiting. How can this be charged back to us. This means hospital is charging 1 ppe that doctor used on a particular day to all the patients and making money out of it.