Fortis Healthcare — irresponsible hospital and novice doctor

Address:

Shalimar bagh, New Delhi, Delhi

I had the most worst experience at fortis hospital shalimar bagh. The hospital and its staff is very irresponsible and doctor pankaj sharma is the worst and inexperienced i have ever came across in my life.

I booked appointment with head of department on fortis website and when i reached hospital. I found out that he was on leaves but his calendar was available on their website to book appointment. This shows lack of responsibility on doctors and hospital end to not to update the calendar.

I paid more consultation fee than any other doctor as i booked appointment with hod and staff suggested to meet with doctor available at that time pankaj sharma. First i did not get remaining balance between their fees and second he was a shame for even being called a doctor. He was in so much hurry that he literally consulted me standing up with bag in his hand. He did not me ask me questions to understand my condition. I had to keep telling that i have pain & it’s critical but he was least bothered. All he wanted us to get a test done and pay his consultation fee again to shoe the report and literally he said that.

I had to go consult another doctor after that as his prescribed medicine did not work either.

How does a hospital and their doctors can be so irresponsible?